Frequently Asked Questions
Where do I go to "attend" the Virtual ELMC2?
We will use Zoom webinars and Zoom meetings to deliver the event. Each session will have its own unique Zoom webinar link, which you will find on the session listing in the online schedule and in the Mobile App schedule once you log in.
Please note that you can use both the web version on your computer and the mobile app on your device to access all sessions and information. You can switch between formats, or even use both at the same time, depending on your needs.
How Do I Log Into the Virtual ELMC2?
You can do so using your computer or mobile device:
When using your computer, log in using this link. Be sure to use the email address that you used to register for ELMC2. You will be sent a code to verify your account before you are logged in.
When using your mobile device, download the mobile app and log in. Be sure to use the email address that you used to register for the Virtual JAM. You will be sent a code to verify your account before you are logged in.
Do I need a Zoom Account to attend?
Yes, you must have a Zoom account to participate in the sessions. If you don't have a Zoom account yet, create a free account.
We also recommend that you install the Zoom Desktop Client on your computer and/or the Zoom Mobile App (for iOS or Android) on your mobile device to have the best in-session experience.
Will I need a microphone and headphones?
Headphones aren’t necessary, however, using them may give you a better listening experience, might help you focus on the educational session, and will keep you from disrupting those around you.
For all educational sessions, attendees will be muted. However, in certain situations the host may choose to unmute you (if you request to speak) then mute you again. For meetings and social events, if you plan to participate vocally, you will need a microphone. While the internal microphone in most computers/devices will work, we’ve found that using a headset gives you the best experience.