Program

Conference content will fall within some of these categories.

Personnel Management

  • Licensure and Certification
  • Job descriptions, recruitment and hiring
  • Supervising-providing feedback, coaching, dealing with difficult employees, crucial conversations motivating, setting expectations (job descriptions).
  • Delegation
  • Organized Labor
  • Training & Development
  • Temps and Travelers

Culture and Ethics

  • Application of Emotional Intelligence
  • Diversity, Equity and Inclusion
  • Social Determinants of Health
  • Addressing Bias

Operations

  • Equipment specification and purchasing (RFPs)
  • Effective Meetings
  • Planning and Project Management
  • Quality Improvement, LEAN, Six Sigma
  • Laboratory Safety
  • Scheduling

Financial Management

  • Sales Strategies/Outreach Laboratories
  • Budget Preparation and Monitoring
  • Productivity Management and Benchmarking
  • Test utilization management/appropriateness and Total Cost of Care
  • Lab 2.0
  • Laboratory Reimbursement, Coding and Billing
  • Medicare/Medicaid vs Private Insurers
  • Informatics and Automation

Laboratory Information Systems/EHR Integration

  • Middleware
  • Analytics

Compliance

  • Accreditation, Inspections, and Regulation
  • Competency Assessment
  • QMS, QA/QC and SOPs

Schedule at a Glance

All times Eastern Standard

Friday January 15 Sessions
10:00 am Opening Keynote
11:30 am Breakout 1 Breakout 2
12:30 pm Extended Break for Networking
1:30 pm Breakout 3 Breakout 4
2:45 pm Breakout 5 Breakout 6
3:45 pm Extended Break for Networking
4:45 pm Breakout 7 Breakout 8
6:00 pm Plenary or Additional Breakouts

Saturday January 16 Sessions
10:00 am Plenary Session
11:30 am Breakout 9 Breakout 10
12:30 pm Extended Breakout for Networking
1:30 pm Breakout 11 Breakout 12
2:45 pm Breakout 13 Breakout 14
3:45 pm Extended Breakout for Networking
4:45 pm Breakout 15 Breakout 16
6:00 pm Closing Keynote