Program

Conference content will fall within some of these categories.

Personnel Management

• Licensure and Certification
• Job descriptions, recruitment and hiring
• Supervising-providing feedback, coaching, dealing with difficult employees, crucial conversations motivating, setting expectations (job descriptions).
• Delegation
• Organized Labor
• Training & Development
• Temps and Travelers

Culture and Ethics

• Application of Emotional Intelligence
• Diversity, Equity and Inclusion
• Social Determinants of Health
• Addressing Bias

Operations

• Equipment specification and purchasing (RFPs)
• Effective Meetings
• Planning and Project Management
• Quality Improvement, LEAN, Six Sigma
• Laboratory Safety
• Scheduling

Financial Management

• Sales Strategies/Outreach Laboratories
• Budget Preparation and Monitoring
• Productivity Management and Benchmarking
• Test utilization management/appropriateness and Total Cost of Care
• Lab 2.0
• Laboratory Reimbursement, Coding and Billing
• Medicare/Medicaid vs Private Insurers
• Informatics and Automation

Laboratory Information Systems/EHR Integration

• Middleware
• Analytics

Compliance

• Accreditation, Inspections, and Regulation
• Competency Assessment
• QMS, QA/QC and SOPs

Schedule at a Glance

All times Eastern Standard