Opening Keynote

Laboratory Workforce

Shortages of qualified clinical laboratory professionals has been top of mind for managers and directors in clinical laboratories for years. The COVID-19 pandemic created acute challenges to what had been a chronic problem. This session will describe the degree of shortage in a historical context and strategies the profession can employ to address them.

Closing Keynote

Why Confidence is the Secret to Great Leaders at Work

Dr. Karyn Gordon

Dr. Karyn Gordon is a Wall Street Journal bestselling author of the book – The Three
Chairs: How Great Leaders Drive Communication, Performance & Engagement. In
addition she is a Leadership & Relationship expert, professional counselor, CEO of DK
Leadership: A Global Leadership Coaching Company and TV personality for Cityline.

A dynamic TED Talk speaker, Dr. Karyn has given over 1000 keynotes to more than ½
million people from 17 countries - including Fortune 500 companies, professionals,
parents and 100’s of schoolboards across North America.

With a Doctorate in Marriage & Family and specialty training in leadership and
personality, her purpose is developing GREAT Leaders in organizations and

Schedule at a Glance

All times Eastern Standard
Workforce Track is highlighted in green.

Friday January 20 Sessions
11:00 am Opening Keynote:
The Funnel, the Bucket, and the Laboratory Workforce
Jim Flanigan, CAE
12:30 pm Legal Updates
Olivia King, JD
Trauma Informed Supervision
Sarah A. Sebton
Building a Connection with a CLS Program
Rodney Rohde, PhD
1:30 pm Extended Break for Networking/Roundtables
2:30 pm Laboratory Revenue Cycle 101
Brandy Gunsolus, DCLS
Alphabet Soup: Certification, Licensure, & Accreditation
Stacey Robinson
Eliminating Workplace Toxicity
Joe Kalkman
3:45 pm Reimbursement, Billing and Coding
Elissa Passiment
The Role of Laboratory Data in Racial/Ethnic inequalities: A CKD-EPI eGFR Odyssey
Eric Stanford
Onboarding New Employees
Patty Eschilman
4:45 pm Extended Break for Networking/Roundtables
5:30 pm Plenary: Immigration Enhancing the Clinical Laboratory Workforce
Rex Famitangco and Rowena Pablico

Saturday January 21 Sessions
11:00 am Plenary: Practical Steps to Making Confident Decisions in the Lab
eLABorate Topics Podcast Hosts Tywauna Wilson, Stephanie Whitehead, Lona Gordon Small 
12:15 pm Navigating Intercultural Conflict In The Workplace
Naomi Banks
Medical Ethics Case Studies
Brandy Gunsolus, DCLS
The Doctorate in Clinical Laboratory Science (DCLS)
Renee Hodgkins, PhD
1:30 pm Extended Breakout for Networking/Roundtables
2:30 pm Incorporating Strategic Goals in an Employee Performance Appraisal
George Kempel
Lab Safety Leadership 101
Dan Scungio
Get Out of Your Lab: Tips for Building Strong Interdisciplinary Relationships
Melody Boudreaux-Nelson
3:45 pm Designing and Moving a Laboratory
Robyn Sorrell
Mindfulness and the Medical Laboratory
Kyle Riding, PhD
Using Total Quality Management for Engagement and Retention in the Medical Laboratory
Ally Storla
4:45 pm Extended Breakout for Networking/Roundtables
5:30 pm Closing Keynote: Why Confidence is the Secret to Great Leaders at Work
Dr. Karyn Gordon