2023 Opening Keynote

Laboratory Workforce

Shortages of qualified clinical laboratory professionals has been top of mind for managers and directors in clinical laboratories for years. The COVID-19 pandemic created acute challenges to what had been a chronic problem. This session will describe the degree of shortage in a historical context and strategies the profession can employ to address them.

2023 Closing Keynote

Why Confidence is the Secret to Great Leaders at Work

Dr. Karyn Gordon

Dr. Karyn Gordon is a Wall Street Journal bestselling author of the book – The Three
Chairs: How Great Leaders Drive Communication, Performance & Engagement. In
addition she is a Leadership & Relationship expert, professional counselor, CEO of DK
Leadership: A Global Leadership Coaching Company and TV personality for Cityline.

A dynamic TED Talk speaker, Dr. Karyn has given over 1000 keynotes to more than ½
million people from 17 countries - including Fortune 500 companies, professionals,
parents and 100’s of schoolboards across North America.

With a Doctorate in Marriage & Family and specialty training in leadership and
personality, her purpose is developing GREAT Leaders in organizations and

2023 Schedule at a Glance

All times Eastern Standard
Workforce Track is highlighted in green.

Friday January 20 Sessions
11:00 am Opening Keynote:
The Funnel, the Bucket, and the Laboratory Workforce
Jim Flanigan, CAE
12:30 pm Legal Updates
Olivia King, JD
Trauma Informed Supervision
Sarah A. Sebton
Building a Connection with a CLS Program
Rodney Rohde, PhD
1:30 pm Extended Break for Networking/Roundtables
2:30 pm Laboratory Revenue Cycle 101
Brandy Gunsolus, DCLS
Alphabet Soup: Certification, Licensure, & Accreditation
Stacey Robinson
Eliminating Workplace Toxicity
Joe Kalkman
3:45 pm Reimbursement, Billing and Coding
Elissa Passiment
The Role of Laboratory Data in Racial/Ethnic inequalities: A CKD-EPI eGFR Odyssey
Eric Stanford
Onboarding New Employees
Patty Eschilman
4:45 pm Extended Break for Networking/Roundtables
5:30 pm Plenary: Immigration Enhancing the Clinical Laboratory Workforce
Rex Famitangco and Rowena Pablico

Saturday January 21 Sessions
11:00 am Plenary: Practical Steps to Making Confident Decisions in the Lab
eLABorate Topics Podcast Hosts Tywauna Wilson, Stephanie Whitehead, Lona Gordon Small 
12:15 pm Navigating Intercultural Conflict In The Workplace
Naomi Banks
Medical Ethics Case Studies
Brandy Gunsolus, DCLS
The Doctorate in Clinical Laboratory Science (DCLS)
Renee Hodgkins, PhD
1:30 pm Extended Breakout for Networking/Roundtables
2:30 pm Incorporating Strategic Goals in an Employee Performance Appraisal
George Kempel
Lab Safety Leadership 101
Dan Scungio
Get Out of Your Lab: Tips for Building Strong Interdisciplinary Relationships
Melody Boudreaux-Nelson
3:45 pm Designing and Moving a Laboratory
Robyn Sorrell
Mindfulness and the Medical Laboratory
Kyle Riding, PhD
Using Total Quality Management for Engagement and Retention in the Medical Laboratory
Ally Storla
4:45 pm Extended Breakout for Networking/Roundtables
5:30 pm Closing Keynote: Why Confidence is the Secret to Great Leaders at Work
Dr. Karyn Gordon